Archive » Issue No 14, February 2016 »
Insurance for SLA
In modern conditions the loss caused by an outage even for an hour can exceed the services cost by several times, and the fines in this case will not cover even a half of the customer’s costs. Providers are facing the need of estimation and possible reduction of the potential claim risks and other negative consequences. The article reviews the various aspects of professional liability insurance within the foreign and Russian data center markets.
In modern conditions the loss caused by an outage even for an hour can exceed the services cost by several times, and the fines in this case will not cover even a half of the customer’s costs. Providers are facing the need of estimation and possible reduction of the potential claim risks and other negative consequences. The article reviews the various aspects of professional liability insurance within the foreign and Russian data center markets.